Shipping

Our in-house transportation service provides shipping all over the United Arab Emirates. Our dispatch team will pack all items to make sure they will be fulfilled successfully. 

Delivery Timeframes?

Custom products can take between 5 to 7 business days to be manufactured and shipped to the customers’ doorstep. In-stock items typically leave our warehouse within 1-2 business days.

If your package does not arrive on time, please contact +971 4 3998550

Delivery Areas

However we can’t ship all over the world now, you will have our products at your doorstep where ever you are in the United Arab Emirates.

Freight Service Information

Shipping service is used for large or bulky orders. Trucks are used to deliver your items to the entrance of your building or villa. The item(s) will not be carried indoors.

This service does not include set up or fixing of items or removal of packaging materials unless otherwise agreed in the offer. 

Our delivery team will call you to schedule a delivery appointment. Deliveries are made between 8:00 am and 5:00 pm from Saturday till Thursday and will be scheduled as 4-hour slots.

Your item will be delivered on a vehicle and will be taken off the car by the delivery driver. 40 kg is the maximum size to unload by the delivery driver. Any size larger than 41 kg, will be unloaded at your responsibility with a forklift or any other kind of assistance you may provide.

Upon delivery, please inspect your item(s). You will be required to sign a Proof of Delivery receipt.

Please mention in the delivery receipt any damage you notice in the item or the package. In case you want to return the product, please note the reason on the receipt.

A signature is required for all deliveries; the driver is unable to complete delivery without a signed delivery receipt.

On-Site Pickup

Local Pickup Details

You will receive an email notification when your item is ready for pickup.

Glass and mirror orders can be picked up from Saturday till Thursday, from 8 am to 3 pm at the following location:

 Gass Room Metal – Glassifieds

 Al Qouz Industrial Area 2, Street 17 A, Al Bahri warehouse, warehouse 28D

 Please remember to pick up the items from Glassifieds before 30 days from the purchase date. After 30 days, Glassifieds will discard all remaining items, and no refunds will be issued.

An appropriate vehicle prepared to handle the materials to be picked up is a must. You are responsible of loading materials into your car. Glassifieds or its agents cannot load your vehicle. During loading, Glassifieds will not be held liable for any damages to the vehicle, personal items in the car, or any bodily injuries that may occur during loading and transportation.